This Privacy Policy explains how BrandU Design collects, uses and protects personal information when you visit this website, submit an enquiry, contact BrandU Design or use our services.
BrandU Design is committed to handling personal information responsibly and in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and, where applicable, the EU General Data Protection Regulation (EU GDPR).
This policy explains what information may be collected, why it is collected, how it may be used and the rights you have in relation to your personal information.
BrandU Design is responsible for the personal information collected through this website and through the services we provide.If you have any questions about this Privacy Policy, how your personal information is used or would like to exercise any of your data protection rights, you can contact:
BrandU Design
Email: hello@brandudesign.com
BrandU Design may collect personal information that you provide when you contact us, submit an enquiry or work with us on a project.
This may include:
- Your name
- Email address and telephone number
- Business or brand name
- Social media details
- Information about your industry, project, requirements and preferred timescales
- Messages, feedback and other information you provide during a project
- Billing and payment-related information where required
We may also collect limited technical information when you use our website, such as your device, browser, IP address and information about how the website is used, where this is collected through necessary website functionality or cookies for which you have provided consent where required.
We only collect information that is reasonably necessary to respond to enquiries, provide our services, manage projects and operate our website.
BrandU Design may use your personal information to:
- Respond to enquiries and communicate with you about potential projects
- Provide, manage and complete the services you have requested
- Prepare quotations, invoices and project documentation
- Communicate with you throughout a project and provide customer support
- Manage payments and maintain appropriate business and financial records
- Improve our website, services and client experienceMaintain the security and functionality of our website
- Comply with legal, tax, accounting and regulatory obligations
We will not sell your personal information to third parties.
Where we wish to use your information for marketing communications that require your consent, we will only do so where the appropriate consent has been obtained. You can withdraw that consent at any time.
BrandU Design will only process personal information where there is a lawful basis for doing so. Depending on the circumstances, this may include:
- Contract — where processing is necessary to provide services you have requested or to take steps before entering into a contract with you.
- Legitimate interests — where processing is reasonably necessary to operate and manage BrandU Design, communicate with clients, improve our services or protect our business, provided those interests do not override your rights.
- Consent — where you have given permission for specific processing, such as certain cookies or marketing communications. You may withdraw your consent at any time.
- Legal obligation — where we need to process or retain information to comply with legal, tax, accounting or regulatory requirements.
BrandU Design does not sell or rent your personal information.
We may share personal information with trusted third-party service providers where necessary to operate our business or provide our services. These may include website and hosting providers, email providers, payment and accounting services, cloud storage providers and other suppliers used to deliver client projects.
We only share information that is reasonably necessary for the relevant service and expect third-party providers to handle personal information appropriately and securely.
We may also disclose personal information where required by law, regulation, court order or another legal obligation.
Where personal information is transferred outside the UK or European Economic Area, appropriate safeguards will be used where required by applicable data protection law.
That covers the third-party side without needing to list every piece of software you ever use.
BrandU Design will only keep personal information for as long as reasonably necessary for the purpose it was collected, including providing services, maintaining appropriate business records and meeting legal, accounting or tax requirements.
Enquiry information that does not result in a project will not be kept for longer than reasonably necessary.
Information relating to completed client projects may be retained where necessary for business records, future client support or to comply with legal obligations.
When personal information is no longer required, it will be securely deleted or anonymised where appropriate.
Depending on where you are located and the applicable data protection law, you may have rights in relation to your personal information, including the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information in certain circumstances
- Request restriction of how your information is processed
- Object to certain types of processing
- Request the transfer of your information where applicableWithdraw consent at any time where processing is based on consent
To exercise any of these rights, please contact hello@brandudesign.com.
You may also have the right to make a complaint to the relevant data protection authority if you are unhappy with how your personal information has been handled.
BrandU Design uses cookies and similar technologies to help the website function correctly and, where permitted, to understand how visitors use the website.
Some cookies are necessary for the website to operate and do not require consent. Other cookies, such as analytics or optional cookies, will only be used where the appropriate consent has been provided.
When you first visit the website, you can choose whether to accept or reject optional cookies and manage your preferences through the cookie consent banner.
You can change your cookie preferences at any time using the cookie settings available on the website.
For more information about the types of cookies used and their purposes, please see our Cookie Policy.
BrandU Design takes reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
We use reputable third-party platforms and service providers where appropriate to operate our website, communicate with clients and deliver our services.
While reasonable steps are taken to protect personal information, no method of electronic transmission or storage can be guaranteed to be completely secure. Where we become aware of a personal data breach, we will take appropriate action in accordance with applicable data protection law.
Our website may contain links to third-party websites, platforms or services, including social media and other external websites.
BrandU Design is not responsible for the privacy practices, content or security of third-party websites or services. When you follow a link to another website, your personal information will be handled in accordance with that provider’s own privacy policy.
We encourage you to review the privacy information provided by any third-party website or service before providing personal information.
BrandU Design may update this Privacy Policy from time to time to reflect changes to our services, website, legal requirements or the way we handle personal information.
Any updates will be published on this page and the “Last updated” date at the top of the policy will be changed accordingly.
We encourage visitors to review this Privacy Policy periodically to stay informed about how personal information is handled.
If you have any questions about this Privacy Policy, how your personal information is handled, or would like to exercise any of your data protection rights, please contact:
BrandU Design
Email: hello@brandudesign.com
If you are unhappy with how your personal information has been handled, you also have the right to raise a complaint with the relevant data protection authority in your country. We would appreciate the opportunity to address any concerns directly first.
.svg){kind=icon}
.svg)
